Is it safe to buy clothes online from your store?
All purchases you make from our store are guaranteed under the Service and Cancellation Agreement. You have the right to replace every product you purchase free of charge in case of dissatisfaction. For detailed information, please read our Service and Cancellation Agreement.
Can I see a size guide or measurement chart before I buy a dress?
When buying a dress, you can also buy a dress in the size that suits you. Even if you have made the wrong decision in the size of the dress you have purchased, we make the replacement of the same model with the size that suits you free of charge.
When will my order be delivered?
The products you purchase from our website will be delivered to you within 3-14 days depending on the type of product you purchased and the location of your address. In case you have a custom-made dress order, we provide you with detailed information about the process by our customer representatives.
Are your clothes ethically produced?
All the dresses we produce and all the dresses we specially design are produced with transparency and our customers have the opportunity to visit our workshops at any time and observe the production processes. We show the necessary sensitivity to ensure that all fabrics and materials used in production are TSE certified and that there are no raw materials that may adversely affect consumer health.
Do you have a size guide or measurements for your dresses?
We have a size guide for all the dresses we have specially produced, and since most of our productions are special productions, the size measurements of our valued customers are taken digitally or in our store and personalized sewing is made.
Can I Make an Appointment for Wedding Dress, Engagement Dress or Henna Dress Rehearsals?
Yes, you can easily make an appointment through our website. You can choose a date and time convenient for you by clicking the [Book an Appointment] button.
How are measurements and rehearsals done?
You need to come to our store for measurements and fittings. At the first fitting, your personal measurements are taken and your dress design is discussed in detail. When you make an appointment, we will send you a guide about this process.
Do You Order Special Design Dresses?
Yes, we make completely customized designs for you. You can contact us or make an appointment online to get information about our custom design service.
Are Your Evening Dress Models Suitable for Online Ordering?
Yes, you can view our evening dress collections on our website and order the model you want online. If you have special requests, you can add a note during the order.
You can buy bridal tiaras, veils, gloves and more through our website. All products in our store are open for online ordering.
How Do I Make an Appointment for Hair Design and Professional Makeup Services?
You can make an online appointment for our hair design and professional makeup services on our website. Our teams offer personal consultation to determine the style that suits you best.
Which Payment Methods Do You Accept?
On our website you can use various payment methods such as credit card, debit card and payment at the door. We also offer installment options in some campaigns.
